Q : I have not received any confirmation email?
A: Once you submit the booking form a confirmation email will be sent to your email on the same business day (Typically within an hour). If you haven’t received an email in your inbox please check all your email folders including your spam folder.
Q: What is revised pricing ? Will it affect the trip fare if I change my pick-up time
A: Revised pricing is when we need to adjust pricing due to incorrect fare amount populated due to input field manipulation or due to Map API error. We will notify you if manual price adjustment is required and proceed with the order upon your acceptance of the revised price.
Q: Can I obtain a quote prior to travel? What are other charges?
A: Yes, you can obtain your fare through our online fare calculator. We may negotiate fare over AUD$200.00. Please SMS/whatsapp +61468886294 for fare negotiation over AUD $200. 00. Please note that fare estimator does not include toll charges(if toll route is taken), additional stopping fees($10.00/stop +AUD $3.65/additional km) or airport pick up fee . Sydney Airport authority charges AUD$4.35 for using its Priority Pick-Up zone.
Q: Do you charge waiting fee at the airport?
A: We are glad to inform you that we do not charge any waiting fees at the airport as long as you provide us with your arriving flight details so driver can monitor flight landing time. Driver will contact you once your flight lands.
Q: Where is the meeting point at Sydney Airport?
A: Our meeting point is at Priority Pick Up area of the airport.
Q: How do I recognize my driver?
A: Driver will contact you over phone/whatsapp once your flight lands and provide you with vehicle details. If you do not have international roaming enabled on your phone then you may use Sydney Airports Wi-Fi to contact us via whatsapp on +61468886294 or email us through airport’s free internet KIOSKS. Our email address is bookings@advancemaxitaxi.com.au
Q: How many people can we fit in a maxi van?
A: Up to 11 passengers. Please note that by law infants are counted as a “passenger”. Four adults and a baby will legally require a maxi taxi or people mover vehicle.